We are currently in the thick of staying-at-home and focusing on social distancing. This is a very challenging time for so many people and so many small businesses. We love supporting local and wanted to do our part in showcasing some fantastic small businesses every week.
This week we are interviewing Nina from Luna Float. Luna Float is a sensory deprivation wellness spa. They have floatation tanks, infrared sauna and neurospa chairs. I have been floating a few times since they opened. My tween daughter has tried it as well. I have had very different experiences each time with all of them being positive. I find that floating improves the quality of my sleep. You can read all about my previous experience here and here. Luna Float is currently closed due to regulations related to covid but they do have an online retail option where you can purchase Epsom salts, salt lamps, candles, jewelry, shampoo/conditioner, jewelry, crystal water bottles and more. They offer socially distance friendly pick up options.
What is unique about your business or What made you choose this type of business?
Float Therapy is unique in itself and we are the first and only one in Chilliwack, BC! It’s takes a scientific approach to relaxation and I felt that our community could really benefit from it. It has really helped me with my anxiety and stress and overall health and wellness and it was something I wanted more people to experience and have access to.
What is your favourite small business (aside from your own)?
OK that’s so not fair! Haha! I’m so grateful to have met and connected with so many amazing, local businesses who love to support one another. I’m going to cheat and pick my husbands business he co-owns with a friend… Jim’s Pizza in Sardis, if only because I literally eat it every week haha.
If you had one piece of advice to someone just starting out, what would it be?
Trust your gut and follow your passion, this will help remember your “why” and also help you stand strong when faced with the naysayers.
What are your long term business goals?
I can’t believe how fast 2.5 years has gone! Right now we just want to reopen and recover from this (closure due to covid). Longer term goals would be to reach more people, sign up more members now that we have expanded our offerings from just float therapy to also an infrared sauna and 2 neurospa chairs. We would like to host more events and bring in more local health and wellness retail products.
What is your funniest/weirdest/most memorable experience with a customer or client?
Within the first month of being open we had what we call in the float community, a “sinker” – someone who falls asleep so deep during their float that the spa music we turn on to notify them that their time is up doesn’t wake them and turning on their light has no affect, even knocking on their door is ineffective. We didn’t know what to do!! It was a lovely lady who was floating for chronic pain and it was her first time at Luna Float so we didn’t know her very well. We did not want to go into her room (even though she still would have privacy as she was in the enclosed float cabin) so we decided to swap the music from our calm spa music to (at the time) a popular upbeat song… Desposito! Haha we had it cranked – we could hear it in the hallway so we started dancing… waiting, listening for her to stir with some splashing water… and probably just out of nerves. And finally she awoke and we heard her shower turn on. When she came out she had the biggest grin and said she felt terribly sorry she had us worried and made us stay later.. but she also said she had the best sleep of her life and gave herself the nickname sleepy beauty haha.
Thank you to Nina for participating in our Small Business Sunday series.