This is a very challenging and pivotal time for so many people and so many small businesses. We love supporting local and wanted to do our part in showcasing some fantastic small businesses.
This week we are speaking with Lisa Catallo, RCC, CCC, Founder & Owner of Panorama Wellness Group.
Panorama Wellness Group is where healing comes together. They are a group of professionals who are passionate about helping clients reach their emotional, mental and physical health goals. Currently, they provide counselling and occupational therapy and are looking to add RMT and acupuncture soon. They have counselors that cater to an array of specialties in Adults and Children including: ADHD, parenting, relationship, trauma, anxiety, emotional coaching, depression, self-hard, trans-gender youth, intellectual disabilities and autism to name a few. Their therapists are trauma-informed which means that they are curious about what has happened in your past that is now affecting your present. They want to help you understand WHY you manage yourself the way you do, because we believe that will help you effect permanent change in your life and relationships.
What made you choose this type of business?
I (Lisa) chose to create a group that has a variety of therapists because I believe all of our “parts” work together, and affect each other. So if you’re struggling physically, then that can take a toll on your emotional health, and vice versa. I chose to become a counsellor because I have always wanted to help people heal from the pain in their lives, and find connection within and with others in a way that helps them be truly and authentically themselves.
What is your favourite small business (aside from your own)?
I love The Passionate Home. I learned how to use Annie Sloan’s chalk paint from them years ago and love how they’ve been a part of the Langley community, not just a store.
If you had one piece of advice to someone just starting out, what would it be?
I believe it’s important to know why you’re starting a business and what your goals are, so write out a business plan. It’s hard work, but I think it helps to be able to go back to it while you’re starting out, and then again when you’re established to help you remember why you did this, and hold up the decisions you have to make to see if they match your goals.
If applicable, has your business been negatively affected by COVID19? If so how have you coped?
It definitely has affected us. Both counsellors and occupational therapists have had to learn how to offer services online. It’s nice to have that option, but you miss so many things that are necessary for our work like body language, and the feeling that you get being in someone’s presence. To start with we definitely lost clients because nobody wanted to meet online, but now with so many difficulties and for so long, the need for mental health support has risen exponentially.
What are your long term business goals?
My goal for Panorama Wellness is to be very involved in the community as a support through workshops and stuff like that, but also partnering with other key businesses and people to help Langley and Murrayville be a place where people want to live, work and connect with each other. It is also my goal to have another 1-2 centres in the Lower Mainland.
What are you most looking forward to with the launch of your new business?
We just launched last week, so being in the office was one of the things I was most looking forward to…the next was to get the signage up in our office. It really made it real. The next thing I’m looking forward to is to stop having to buy things for the office and actually be able to get out and meet people that are in our neighbourhood, either in person or through Zoom.
What is your funniest/weirdest/most memorable experience with a customer or client?
My most memorable experience with a client is one lady who compared coming to meet with me to going to the dentist – painful but necessary. I thought that was so funny. She kept coming back, so I guess she overcame it!!
Thank you to Lisa for participating in this weeks Small Business Sunday Feature.
If you are a business owner interested in participating please email firstname.lastname@example.org